FAQs

I’ll be honest – I can’t compete on delivery speed with Amazon, but if you're in the UK, then I won't do too badly. Providing I have your entire order in stock, I will be despatching your order personally, and I will do so the next business day. Standard delivery will be 2-4 days using Royal Mail Second Class post.

If I don't have your order in stock and you're in the UK, then your order will come from my independent printer, Bookvault, and this will take longer for your order to arrive, between 7 and 10 days, in fact. But, hopefully, you'll think it will be worth the wait, and by buying directly from me, you will be supporting independent businesses who care about the books they produce.

And frankly, the books you will receive from me are excellent quality, much better than the books you will receive from Amazon.

It's a matter of control. With my own shop, I'm not dependent on another retailer. I receive royalties weeks faster, which means I am freer to devote the time I need to writing the books you want to read. And while I love the big stores and wouldn’t be without them, the sheer number of books on them makes it more and more difficult for authors like me to be ‘found’. And finally, buying from me direct helps my readers, as I can keep them informed about my books and any promotions/discounts I may be running that aren't available at other retailers.

My printer, BookVault, doesn't have a print partner in the US or Australia that can produce my hardbacks. I could still let you place an order, but the hardback would be printed in the UK and sent from here, which would mean a ridiculously high delivery cost. This is why I only currently offer hardbacks to the UK. If you did want a hardback, non-UK residents can order from another retailer such as Amazon or Barnes & Noble.

You can buy my books pretty much anywhere online and in all
formats. All you have to do is search for CK Harewood on your preferred retailer and my books should come up.

Yes, you should be able to. My books are listed in all the usual catalogues that booksellers use.

Yes, you should be able to. You may have to put in a request as they may not be sitting on the shelves, but my books are listed in all the usual catalogues libraries use to place orders.

My audiobooks are in an exclusive agreement with Audible, so I can't sell them on my shop or list them anywhere else.

I want you to be happy with your purchase. If you do have a problem with your order, then contact me and I will do my best to rectify it.

eBooks (and audiobooks) are digital content and, as such, are delivered instantly via email ready for downloading. Therefore, these items are non-refundable. If, however, there has been an issue in the delivery of your eBook (i.e. you didn't receive the email with the download link), please contact me and I will do my best to resolve the problem.