FAQs

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Why should I buy from you when I can get it cheaper and faster from another online retailer?

I’ll be honest – I can’t compete on price and speed with online retailers. They can sell cheaply and ship quickly because they have the financial and logistical resources to do so, basically because they’re BIG! Whereas I’m an independent author using an independent printer, which means we have to do things differently. But by buying directly from me, you will be supporting independent businesses who care about the books they produce. The books are excellent quality, much better than the books you can get from Amazon.

How does it help the author to buy direct?

When an author like me sells on a retailer’s platform, we have to wait 4-6 weeks before we get paid, which can play havoc with cash flow and make it more difficult to devote the time needed to keep writing. And while we love the big stores and wouldn’t be without them, the sheer number of books on them makes it more and more difficult for authors to be ‘found’. And buying from the author also helps our readers, as we can keep them informed about our books and any promotions/discounts we may be running.

Why does it take so long to get print books delivered?

All print copies are printed to order by the printer and sent to you from them. How long it will take for your order to reach you will depend on the shipping rate you choose at Checkout and which country you are in.

Where else can I buy your books?

You can buy my books pretty much anywhere online and in all
formats. All you have to do is search for CK Harewood on your preferred retailer and my books should come up.

Can I order your books from my local bookshop?

Yes, you should be able to. My books are listed in all the usual catalogues that booksellers use.

Can I get your books at my local library?

Yes, you should be able to. You may have to put in a request as they may not be sitting on the shelves, but my books are listed in all the usual catalogues libraries use to place orders.

Why can’t I buy some of your eBooks or audiobooks direct?

My eBooks are enrolled in Kindle Unlimited, which means Amazon has the exclusive rights to sell them. The same goes for Audible. So, for the time being, if you want a digital edition of certain books, you will have to shop at Amazon.

There is a problem with my order. Can I return it and get a refund?

I want you to be happy with your purchase. If you do have a problem with your order, then contact me and I will do my best to rectify it.

Why can't I get a refund on an eBook?

eBooks (and audiobooks) are digital content and, as such, are delivered instantly via email ready for downloading. Therefore, these items are non-refundable. If, however, there has been an issue in the delivery of your eBook (i.e. you didn't receive the email with the download link), please contact me and I will do my best to resolve the problem.